FAQs

Frequently Asked Questions

Questions

Is my personal information safe and secure?

Yes, your data is always protected and securely stored in our systems. At Ziji, we prioritize your security and employ advanced encryption technologies to safeguard your information.

We use 128-bit or higher encryption standards to secure your data during transmission with Secure Socket Layer (SSL) technology. Additionally, we encrypt your data before storing it to ensure an extra layer of protection.

 

Why do I need to provide Ziji my payment information for a 7-day Free Trial?

Providing your payment information ensures seamless access to all our legal documents. Your card will not be charged immediately, and you can cancel at any time within the 7-day free trial period.

 

Can I cancel my subscription?

Yes, you can cancel your subscription anytime. We offer a 7-day free trial for you to explore our products before committing to a subscription plan.

 

Can I edit or revise my document after the initial download?

Absolutely! You can access and revise your document through your account dashboard with either a one-time purchase or a subscription plan, allowing unlimited revisions.

 

Do I have access to all legal documents when I sign up for a subscription plan?

Yes, a subscription plan provides access to all legal documents with unlimited revisions and downloads. Our legal team at Ziji continually adds new templates, and you will have access to all new documents at no extra cost.

 

Are your documents legally valid?

Yes, all our legal documents are legally valid, enforceable, and authored by licensed lawyers.

 

Do I get any legal support with the document?

We do not provide legal advice and are not a law firm. We offer do-it-yourself fillable legal forms that are legally valid and enforceable. If you have legal questions or need additional support, you may want to consult a local attorney.

 

How to cancel my subscription?

Step 1: Login with your registered account.

Step 2: After you have successfully logged in, click and confirm Cancel Subscription as shown below.